Encryption

  • Our agency only sells long-term care policies. Does the information in an application need to be encrypted?

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    Yes, you must protect the information on an application by encrypting the transmission for current clients if they have a change in their policy and new clients. This is regulated under Gramm-Leach-Bliley and applies to all insurance agencies that sell financial products.

  • If I am sending a scanned copy of a master app. to an insurance company, is it required I encrypt the file?

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    Yes, anytime you transmit Protected Health Information (PHI) or Non Public Personal Information (NPPI) you must encrypt it. Your best policy is to encrypt it if there is any question.

  • Is Gmail an acceptable email encryption solution?

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    No, Gmail encrypts email over their network, only protecting data that is on their servers. Email in transit on other servers on the Internet are vulnerable unless you adopt a solution that provides client-side encryption.

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