This explains where HIPAA, Gramm-Leach-Bliley (GLB) and Personally Identifiable Information (PII) intersect and what health insurance agents must do in order to meet the requirements of the three. Also, answers the question, do agents need to send a Notice of Privacy Practices to comply with HIPAA? Jason Karn, Total HIPAA’s chief compliance officer interviews David C. Smith, nationally recognized HIPAA consultant.