When HIPAA laws were first established in 1996, large-scale cloud storage was in its infancy. Today, it would be hard to imagine business without cloud technologies. The HIPAA Privacy and Security Rules don’t directly address how to incorporate them into your compliance plan, however, this is where you could be vulnerable as healthcare data has become increasingly more valuable to hackers.
Some of the most common uses of cloud services include
- Storing files and retrieving them from any web-enabled interface;
- Disaster recovery that is faster and more cost-effective than using fixed assets
- Backup that never runs out of space
Cloud storage isn’t something you own, it’s something you use. It is provided by a third party; therefore, selecting the right service provider is of the utmost importance. If you turn to the cloud for these services, here are some of the things to consider if you are transferring or storing ePHI:
- Risk Assessment – You should include your cloud storage provider in your HIPAA Risk Assessment. This is an effective way to determine and document that your provider meets all of your HIPAA protocols.
- BA Agreement – Your storage provider must be willing to sign and abide by a Business Associate Agreement. If they won’t sign an agreement, it’s time to find a new cloud storage solution. Ask questions that validate the cloud provider understands the need to back-up data, protect the integrity of the information and have it available 24/7.
- Encryption – It’s not a question of do they encrypt data, but what standard do they use? Your provider should be using a minimum of 128-bit encryption and encrypt all files in transit, storage and rest. Verify the encryption keys are protected as well. As a best practice, the key management system should split the encryption key between at least two entities.
- Logging- Your provider should be able to produce a log of who accessed what files when. This is an important requirement for you to be HIPAA Compliant.
- Access Levels- Your provider should allow you to designate access levels for information. Not every employee needs access to every document, and this also allows you to deny access to employees that quit or are terminated.
- Audit Report – Cloud storage providers should produce an annual HIPAA audit report conducted by a reputable third party that you can review. Ideally the audit follows the Office of Civil Right HIPAA Audit Protocol.
Cloud computing is a trending solution that makes sense for most most practices and businesses. When used properly, it can help protect the PHI you store, and save you time and money on your path to HIPAA Compliance.
Have more questions about HIPAA Compliance, contact us here.